How homesourcing℠ and ExpertAnywhere can help
True continuity for always-on support
Mitigate risk of downtime with customer support teams that leverage a network of home-based employees, available 24/7
Hyper-target and hire experts your cities, counties, states, and countries
Ensure local jobs, local expertise and business continuity
Omnichannel solutions with straightforward escalation paths
Intelligent self-service tools that seamlessly connect to a real person, when it matters most
SecureHub with 360° validation at each touchpoint
HIPAA, PCI compliant with advanced personnel and environment validation using AI and biometrics.
Agile workforce with on-demand scalability
Improve performance with responsive, demand-based ramping, real flex scheduling, and intelligent volume routing
Specific capabilities
- Omnichannel customer support
- Tech support
- Back office
- Licensed agents
- Emergency response
- Fundraising