IoT expertise for even the most complex issues

Support.com offers outsourced tech support that covers all internet-connected devices at home and at work. Home-based tech experts utilize proprietary tools like SeeSupport and Guided Paths® to solve tech issues fast, the first time.

IoT expertise for even the most complex issues

Tech Support: 24/7 outsourced, remote tech support service and sales support for internet-connected devices

Remote tech support service and sales support for internet-connected devices

Benefits

  • Legacy in tech support / whole home tech support
  • Interoperability expertise
  • Integrated expert + Guided Path support
  • Higher First Call Resolution + Net Promoter Scores

This service was new to me – it was amazing. The tech was very educational. He knew what he was doing, and he was very easy to understand. [Before trying Support.com] I worked on this for four days.

Client’s Customer