How homesourcing℠ and ExpertAnywhere can help
Services across the customer lifecycle
Pre- and post-sales support for the entire Fintech ecosystem
Agile workforce with on-demand scalability suited to volume spikes
Improve performance with quicker ramping and real flex scheduling
Global network of experienced experts providing excellent customer care
Hyper-target and hire multilingual experts with the right skills and expertise
SecureHub with 360° validation
Deploy our advanced security for identity and clean desk verification
Specific capabilities:
- Omnichannel customer support
- Tech support
- Education / pre-sales
- Fraud management
- Customer retention
- Back office / data entry
Home-based, omnichannel support is flexible, scalable, and always-on
Disruptors in financial services recognize the power of personalized support to drive customer satisfaction, loyalty, and ultimately, up to a 5-8x increase in customer profitability.