How homesourcing℠ and ExpertAnywhere can help
Agile workforce with on-demand scalability responsive to volume spikes
Improve performance with demand-based ramping and real flex scheduling
Highly-matched experts provide excellent customer support
Hyper-target and hire experts globally with the skills and expertise to support your Brand
New revenue streams with our HomeExpert value-add subscription program
Offer 24/7 remote tech support subscriptions to customers – turnkey & 100% managed by Support.com
Omnichannel solutions and straightforward escalation paths
Embed intelligent self-service tools that seamlessly connect to a real person, when it matters most
Specific capabilities
- Omnichannel customer support
- Tech support
- Sales (inbound & outbound)
- Upsell
- Order management
- Returns & refunds
- Billing inquiries
- Customer retention
- Back office
- Collections
